Where do we begin? What’s our Flowing Point?
Statistics show that there is always a situation that marks
the need for the flow of information and resources. What it
is and where it starts is the Flowing Point.
As an author and motivational speaker, I’ve been encouraging
my audiences to tell me what they need. I begin each speech
with “Hello, My name is Donna Messer, “How can I
help you?” The phrase is on my business cards, on my website,
in all my workshops – and, it’s the beginning of
all of my relationships with people who ask for my help. It’s
The Flowing Point, and it helps me determine what’s
For the past 10 years, I have followed a process, always entering
into the relationship with my clients at a point that I pre-determine
by asking a series of questions. I recognized early in my practice
that I couldn’t effectively help my clients reach their
goals without first knowing who they were, what they needed,
and what they were willing to do in order to help themselves.
My models were simple – each client needed to fill out
two assessments, a W3 and an AHA Mind Map. These basic tools
provided me with a starting point for all my coaching sessions.
We founded a company called ConnectUs to handle the processing
of all of the information needed to help our clients. We found
that our clients wanted to make changes in their lives, to find
new careers, to move up the ladder, to find partners, to travel,
to believe in themselves and their dreams. We quickly learned
that in order to help them help themselves; we needed to know
where to begin.
We learned very quickly that communication was a critical factor
to success. We found we needed to understand how to “communicate
with each other” to speak the same language. We developed
a process that would help us understand our client’s communication
style. The process is called the “Link and Think Exercise”
or “LATE. It’s a simple model that helps us determine
their method of processing information. The exercise quickly
helps us determine their communication style. Once recognized,
we work within that style using auditory, kinesthetic or visual
methods of communication.
Once clients have been processed through the assessments, our
research has proven that clients were not only able to determine
what they needed, we were able to provide them with an acceptable
method of follow through that made it easier for them to achieve
their goals. We were able to take them from problem, to opportunity,
to solution – efficiently.
We found that clients liked to be monitored, to measure their
progress. We set up a process that made monitoring and measuring
an easy and acceptable part of our program.
It wasn’t until I sat down with Dr. John-Paul Hatala that
I realized that no matter who it was, or what the situation,
there was always a pattern to the methods we used to help people
It was only a matter of time, until we recognized that we were
in the flow. Where we were in the flow, was difficult to determine,
until we could make an assessment of what was needed. Using
our combined talents and tools, the light went on, and the river
of information began to flow. We were at the point in our communication,
where we understood that people need to know their own Flowing
Point before they can actually get into the stream of connections
they need to achieve.
Dr. Hatala and I had found our Flowing Point!
We began to work together, pooling our resources and our energies.
The results have been incredible. A book, jointly authored called
The Flowing Point: Reaching Network Capacity
is being written. The book is an easy to understand, roadmap
of discovery. Taking the reader from where they are, to where
they want to go. Describing the journey, complete with all the
little side trips they will encounter along the way.
According to the book, life is very much like a river, with
continuous flow over rocks, around bends, through turbulence,
to a final destination. Like the river, we need to be aware
of the flow, recognizing that whether we want to move forward
or not – we will.
Comparing life to a river helps the reader recognize that when
change happens, they are often uncomfortable, they want to stay
where they are, content at their chosen spot in the river. The
flowing point, provides a series of self-assessments, analogies,
and stories that will provide the reader with the desire to
jump in and begin to go with the flow.
The Flowing Point comes at the process of handling
that change from two perspectives –Dr. John Paul Hatala
provides the assessment tools, the measurements and the models.
Donna Messer provides the network, the relationships and communications
skills. Together, they encourage the reader to recognize their
fears and move forward.
The Flowing Point is a must read for everyone. The
FlowWork program will be available on line and at workshops
and seminars across the country.
Ask yourself this question – Where do I want to
go with my life? If you haven’t found
the answer – it’s just possible that you haven’t
determined where you are in the flow.
FAQ’s – www.FlowWork.com
What's the Flowing Point?
Simply put, when an individual has reached their Flowing
Point, they have maximized the number of contacts in their
network who can provide information that leads to a solution.
It's one thing for a person to have a large network, but if
they are unable to tap into the information available, what
good does it do to simply claim that you know many people. When
you have reached your Flowing Point, it does not simply
mean that you have a large network, size in this case does not
necessarily matter. What's more important is that you know what
information you can gather from your network and how you can
utilize it to come to a solution.
How do I know if I reached my Flowing Point?
The easiest way, but necessarily the most common, is to determine
how successful you are. The majority of successful people have
the ability to gather information and use it to come to a solution.
Whether it is learning to cook or running a Fortune 500 company,
the key to success lies in the ability to gather information
and use it to your advantage. Do you find that you have a large
network but find it difficult to get the information you need
to reach a solution? Do you have difficultly generating a next
step with people you meet? Is it difficult for you to get people
to call you back? Once you find an answer from a contact are
you able to do something with it. If you answered yes to any
of these questions, you most likely have not reached your Flowing
How do I reach my Flowing Point?
Knowledge is really power! FlowWork has created a program that
works with individuals to unleash their ability to gather information
and actually use it. How many times have you been put in contact
with someone, only to find out that you have no idea what to
do next. FlowWork not only connects people with others, but
works on building networking skills, which provide a win-win
scenario for all party's involved. Growing your network is one
thing, utilizing the information within that network is a skill
that can be learned and used to achieve success.
What’s my FlowScale?
Think of a time when you required some information. The information
you required may have had to do with starting a business, looking
for a job or learning how to cook. Whatever the task was, you
required information to come to a solution. The FlowScale is
a tool, to assess each of 69 statements and their impact on
your ability to gather the necessary information required to
become successful. In the assessment, you look at each statement
and determine if it is characteristic or uncharacteristic of
how you would typically deal with each situation.
How do I get involved in the Flowing Point process?
FlowWork has a number of different programs available. Whether
you are an individual who is looking to meet other people or
you're trying to start a small business, FlowWork offers something
for everyone. The programs offered include:
• My FlowWork
• Corporate FlowWork
• Mentoring FlowWork
• Education FlowWork
• SME FlowWork
When Is the BOOK - Flowing Point: Reaching Network Capacity
going to be available?
Flowing Point: Reaching Network Capacity will be on
bookshelves in early spring. If you're interested in reserving
your copy in advance, please contact one of our FlowWork representatives
What is My FlowWork? This is a program that is geared to the
individual who is seeking to broaden their networks. Whether
it is learning how to cook or searching for work, the My FlowWork
program works with individuals to get in the flow of information
that is required for them to reach a solution. Through the assistance
of a FlowWork Coach, individuals will work on increasing the
number of contacts they have to generate the information required
to become successful at a specific task or in life in general.
What is Corporate FlowWork?
This is a program that works within organizations to increase
the flow of information from department to department. The more
information an employee possesses about their role within the
organization, the more likely they are able to make decisions
that positively impact the organization. Corporate FlowWork
works with departments within organizations to determine their
present flow of information, which departments and employees
are in the flow and how can the flow of information be increased
to impact the bottom line.
What is Mentoring FlowWork?
This program works with existing corporate and public sector
programs. This program focuses specifically on the importance
of gathering information and matching individuals that make
the most sense. Through the Mentoring FlowWork program, individuals
will learn how to identify specific individuals that will assist
in their development.
What is Education FlowWork?
This program works with High School, College and University
students to ensure they become aware of the power of information
by networking. Special presentations are prepared for existing
classes on the importance of networking and getting in the flow
of information. This program allows students to learn first
hand how networking helps them to gather information regarding
anything from educational programs to who to talk to on how
to get started in their career.
What is SME FlowWork?
This program works with small and medium sized enterprises to
help develop and grow a successful network. The SME program
is designed to assess the existing and potential contacts necessary
to succeed within specific sectors. Whether it's a new or existing
business, the SME program works on growing the number of contacts
who can provide information that leads to a successful solution.
A FlowWork Coach is utilized to assist in the development of
a strong network.
How can I become a FlowWork Coach?
The FlowWork Certification process teaches those already working
as coaches to provide their clients with the FlowWork Networking
method. A MyFlowWorkManager Board Review helps people understand
and recognize the stage of their networking process. By identifying
the contact stage, corrective actions may be taken to develop
a plan and action to increase the flow of information. As a
result, clients will reach their Flowing Point much faster and
your ability to help more people reach solutions will benefit
you as well as your agency.
Those who become certified on the FlowWork System will have
access to MyFlowWorkManager Boards and the FlowWork Manager.
In addition to these tools, participants will have access to
a network of networking practitioners who are enjoying the benefits
of the system.
You're eligible for FlowWork Certification if you have:
• Previous group work or facilitation experience (minimum
of 1 year);
• Experience and knowledge of networking;
• Experience as a coach;
And here are the steps in the certification process:
• Attend a 1-day certification workshop and 5 one-hour
• Enroll 15 - 20 clients on the FlowWork Online Management
System in your agency or community within two months of this
• Review client caseload with a FlowWork representative
via conference call and online discussion.
• Register with the FlowWork Registry.